What is the delivery time?
Orders are carefully packaged and shipped within 7-12 business days depending on your location and complexity of your prescription. If your purchase has no prescription your order will be packed and shipped within 48 business hours after payment has been received.
Can I cancel or change my order?
You can change or cancel your order at any time before the package is shipped and lenses have been ordered. If the lenses have been made in your prescription and a change needs to be made (other than a medical change from your Optometrist) a surcharge will be applied.
Can I track my order?
Absolutely! Just go to the menu and click on "Track my order". Then enter the order number you received when you placed your order and you will see an overview of the status of your order.
Do you accept insurance benefits?
Yes we do accept most insurance benefits that allow us to bill directly. Once your order is placed you will be able to add a note before checkout that will allow us to contact you and submit your insurance on your behalf.